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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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FAQS

HOW DO I CHOOSE MY CORRECT SIZE FOR CLOTHING?

We recommend referring to our Size Chart, which can be found on product pages. 

 

HOW DO I ADD GIFTS ON MY LIST?

Once you set up and identified your list, simply go to the catalogue part of the site and add the products you would like to your list. On each product page, you can add the product to your list by clicking on “Add to Cart”.

 

HOW DO I KNOW IF MY ORDER HAS BEEN TAKEN ACCEPTED?

After having confirmed your order and proceeded to your secure payment method, a confirmation email will be sent to you. This includes a summary of the order, the item(s), the quantity, the price of the selected products, the payment method and the delivery address.

 

WHAT DO THE PRICES SHOWN REPRESENT?

Our prices are posted All Tax Included.

 

WHICH COUNTRIES AND REGIONS SUPPORT SHIPPING?

USA, Canada, UK, Australia´╝łAt present, we only support orders and shipments in the above areas, and we will not accept orders from other regions for the time being. )

 

HOW CAN I OFFER YOU MY IDEAS AND SUGGESTIONS?

We are always looking to improve. Please do not hesitate to share your ideas and suggestions with us via our contact us.

 

CAN I ADD OR CHANGE OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

Please contact us within the first 24 hours of purchasing time. in most cases, we can make any necessary adjustments to your order. However, once your order was processed already, we will be unable to make any change.

 

Any questions, please contact us. E-mail: [email protected]

 

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